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ria9781538101674_rkm

Ria Christie English Books

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Uxbridge, GB

Managing Reference Today by Kay Ann Cassell

5 In stock
AUTHOR : Kay Ann Cassell
TYPE : Hardback
PUBLISHER : Rowman & Littlefield
LANGUAGE : English
PUBLISHED : Feb 2017
PAGES : 172

Managing Reference Today by Kay Ann Cassell

£7215
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Reference collections and services have changed considerably in the last three decades. We have moved from all services coming from the reference desk to a more fluid environment where users can be served in person by phone virtual referencechat instant messaging texting skyping etc. Collections have changed too from print collections microfilm microfiche and microcards to eresources and ebooks plus eresearch collections in institutional archives. Although we see many libraries still provid
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