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Ria Christie English Books

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Uxbridge, GB

IT Service Management by Dolf van der Haven

2 In stock
AUTHOR : Dolf van der Haven
TYPE : Paperback / Softback
PUBLISHER : Van Haren Publishing
LANGUAGE : English
PUBLISHED : Oct 2020
PAGES : 75

IT Service Management by Dolf van der Haven

£2087
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The revised standard for Service Management ISOIEC 200001 2018 is the third version of the international standard for service management replacing the 2011 edition. It provides requirements for the planning design transition delivery and improvement of a Service Management System which is the coordinated set of policies processes organisational structure and people to manage services.This book introduces the ISOIEC 200001 standard as well as providing extensive practical advice on implementing
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